Two weeks ago, I was hanging out at The Westin Bund, Shanghai. You know, like in China. Thanks to my Starwood American Express, I had enough points for three free nights. Not bad, particularly in an expensive city like Shanghai.
I’m a little torn about my stay here. On the one hand, I loved the staff and the facilities. The staff were cheerful, knowledgeable and helpful at all times, day and night. The facilities offered everything the modern business traveler could want: there were multiple restaurants, a dark and smoky bar, a nice food/wine shop, and a great gym and pool. Also, the hotel VPN got me around the Great Firewall of China, and I was able to access Facebook from my hotel room. And room service was relatively inexpensive. My breakfasts were about $10 USD, where the equivalent in the U.S. would be more like $34 USD. I should also note that the hotel’s location was great. Just a few blocks to The Bund (the riverfront) and a few blocks to East Nanjing Road, where all the shopping is.
But the room…the room left me wanting. The closet area was super dark and the shower boasted a light dusting of mold. Also, it cost $6.50 to launder each pair of my underwear. Many people would really be happy here, but it all felt a little…worn. Nice, but worn. Definitely in need of an upgrade.
Would I stay here again? If I had the points to do it, sure. But otherwise…maybe not. I’d look for something a little newer and nicer. So should you!