Home Miscellaneous How Not to Host the Best Event for Bloggers

How Not to Host the Best Event for Bloggers

by Krista

A while back, I was invited to what turned out to be a great event for food bloggers. But there were some major problems. I mean, major major bad problems. And this wasn't the first time something like this has happened. I still have nightmares about the forced-feeding I went through at an event in December due to a lack of attendees and over-attentiveness of one of the organizers.

For the particular event the other month, the first major major problem was that out of the 15 people who had RSVPd,  only two showed up.

I was one of them.

(And they had me down as two people. I definitely did not RSVP for two.)

Secondly, no one ever mentioned that the event would be professionally videoed (video'd?) and photographed and that I would have to sign a release form. Some of you in the blogging world might know that I do try to preserve some level of anonymity (as do many others), although this gets harder and harder every year. (Olive Magazine, I'm looking at you.) With only two bloggers in attendance (and thus only two bloggers to video and photograph), how awful did I feel about refusing to be in any of their videos or sign their release form? I know I'm not the only one who tries to stay out of pictures, so PRs, if you're reading this, please plan for this.

Things got worse…this was supposed to be a casual sit-down buffet-style meal. The corporate types in attendance (many of them) were very good about not eating and not drinking in the beginning, but once it became clear that no one else was going to turn up, they descended on the buffet like (insert appropriate metaphor for starving, famished victims of war here). While I was busy snapping away at the presentation going on, the food just VANISHED. VANISHED! I was able to have two tiny tastes of two dishes. Nice dishes. But I think the goal was for me to try everything, right? And…early in the evening, one of the organizers evn advised me to eat light because there was going to be a lot of food.

Um, I stopped for Chinese on the way home. Singapore noodles, if you must know. Quite nice.

Other issues:

  • In the invitation, there was little explanation of what the event was actually going to be about. Very cryptic event name. I totally misunderstood the main concept, but once I saw what they were doing, it totally made sense and I thought it was really fun. (And later, when I told some other bloggers about the event, the common reaction was "OH…THAT'S what that was all about!")
  • The invite told me some guy was going to be there. The invite failed to note that this guy was a pretty well-known chef in the context of his fairly well-known restaurant. I would love to say that I know the name of every chef in every kitchen, but I don't. Huge call to action missed here, and I wonder if the RSVP and attendance rate would have been better if they had said exactly who he was and that he would actually be cooking for us?
  • There was no hashtag for the evening, and the Internet connection was questionable. So I made a hashtag up for them. Inviting bloggers to a room in the deep dark confines of a building where there's no wireless to make up for the spotty 3G access…dumb.
  • Half-hearted follow-up. Where is the video? Where is the friendly reminder that they are anxiously awaiting my post? Um…does the client feel their money was well-spent? Seriously, if I were the client, I'd be pretty upset right now.

Two more comments and then I'll shut up. In short, I felt trapped at this event. (Some of my fellow bloggers will remember my desparate text messages that evening, pleading for them to join me.) And I was also somewhat disappointed in the 10 other bloggers who failed to show up. Why RSVP to something and then not even tell the organizers that you're not going to attend?  (Note that two attendees did let the organizers know they wouldn't be able to make it shortly before the event so this doesn't apply to everyone. Although perhaps the organizers were totally crazy and just like they had me down with a guest, they had people down as attending who never said they would come.)

(Related but different, love love love this New York Times article on the death of the RSVP. RSVP or die, my friends.)

I promise…next time I get invited to a great event, I will write a post that's the exact opposite of this one…a post that highlights everything that companies do right when they host events for bloggers. I'm reminded of We Are Social, for example, who did a FANTASTIC job on their Little Break campaign last summer. Now that was perfectly executed.

But in the meantime, for the bloggers out there, what makes a great event for you? What are some of the better events you've attended? What's your event pet-peeve?

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13 comments

TheWinesleuth 2010 -

Hi Krista,

too bad you can’t name and shame them! Your post is probably all too common. I get quite a few invites to events and your post did not surprise me at all. Just goes to show how clueless many of those PR’s are.

May 2010 -

You are so right. Most of the PR thinks that the extent of their work is to send out the invites and get names on a list.

THe follow up is where the gold is. The purpose to get bloggers there is to get extra column inches albeit online. If there is no follow, they miss out on all the free PR on social media and the viral word of mouth effect.

Recently, Circus in Covent Garden did a lunch promotion and all you got was a tiny starter and it wasn’t that good either. That was lunch? Had to go elsewhere for a proper lunch. Not the best way to get me singing your praises or promote your lunch deal. FAIL.

robertgiorgione 2010 -

Good post and agree with all your comments. If I had a euro for every similar situation I’d be a rich dude by now!

Helen 2010 -

Blimey, that event sounds like a right nightmare! I have no idea what it was so I can assume that I wasn’t invited but I think that saying you will attend and then not turning up is just outrageous. You wouldn’t do that at your mates house would you?!

Not enough food is just the worst case scenario in my opinion, but then I would say that, wouldn’t I…

Most people are coming from work and if there is alcohol around then no-one stands a chance of remembering what happened anyway 😉

Anne 2010 -

Oh dear, that sounds like a night from hell! I can’t believe that PR person is still in business! Seriously, in today’s economy there would be 50 other (probably better people) lining up for that job…
Well done for putting up a brave face!

Krista 2010 -

The PRs in attendance were all really nice. It's hard to say exactly what went wrong. They took all my feedback on board in a very positive way, which was good.

Krista 2010 -

There was plenty of food…if only the corporates hadn't descended!

Krista 2010 -

I could name and shame, but they were generally nice people. Maybe just new to all of this??

Kavey 2010 -

I have come across more than one blogger bemoaning that they don’t get invited to this or that PR event. And then, when they are on the guest list, usually to an event with very limited space, and coveted space at that, they don’t show. Common courtesy people, if someone did that to me, I wouldn’t invite them again either!

But yes, there are some PR fails going on too. I recently went to an event which I actually really enjoyed. But it started at 6.30 and went on till 10 (I left a little after 9) and, because it was quite out of the way, took over an hour each way. That means no chance to eat a meal before and certainly a bit late after, on a weeknight. They served plenty of drinks but, whilst the canape trays went round and round, it was a big event, and I don’t know about you but, a few canapes is definitely not enough to keep me going for the entire evening!

I would take issue with one assumption though – blogging doesn’t automatically = twitter. Whilst most London bloggers I know do twitter, I am glad PRs aren’t assuming that bloggers who attend their events will twitter them live, because I certainly won’t. I’m attending because, if the event is good, I will perhaps blog about it. Twitter (and therefore the need for wifi) is something else entirely.

Krista 2010 -

I definitely agree that blogging definitely doesn't = twitter, but if one of the purposes of your event is to engage more in social media, well, not having a hashtag is a #fail to me.

Krista 2010 -

p.s. Kavey, you twitter all the time!!! are you really saying that if you were at an event and you had internet access, you would not twitpic or twitter or anything while you're there? I don't believe you, Twitter goddess!

Nish 2010 -

Really good to hear your feedback on hosting blogger events. As a PR (and hopefully NOT the one referred to in your post!), we are under pressure to deliver events that work for both our clients and you. We’re still learning but hopefully now have a pretty good idea about what works and what doesn’t. Thanks for being so honest and fingers crossed the next one you attend is better …

Kavey 2011 -

Hello lovely, came back to this post searching on Pearl Liang – so you did name and shame them indirectly? 😉

I do twitter a lot but usually as a leisure pursuit in it’s own right, if that makes sense. I might send one or maybe even two tweets live from an event, but generally, I don’t like live tweeting, makes it hard to engage in the event itself properly and I miss too much.

🙂

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