A few weeks ago, the lovely people behind Cookoo, the prepared meal delivery service, asked me to give their service a try. As someone who doesn’t really cook much but appreciates a good meal, the service appealed to me so I said yes. After a few emails back and forth, we had agreed on a date and a meal: Onglet Steak with Arborio Rice & Mustard Vinaigrette Cabbage. Cookoo explained that my meal should arrive between 5 pm and 8 pm.
Delivery: I was pleasantly surprised by timely hand delivery at 5:18 pm.
Presentation: The challenge with most delivery/local light haulage for higher-end food delivery is keeping everything looking nice. The box contents were slightly in disarray but not bad really, all things considered. I LOVED the handwritten note card. That’s hard to scale but it was a lovely personal touch, as was the addition of the vegan cocoa balls, which I hadn’t ordered but they included for me to try. Taste: OK, so mistakenly, I ate one of the vegan cocoa balls without checking the ingredients. I have a pollen allergy and the three things that set me off are raw hazelnuts, raw carrots and raw celery. (Trust me, I do not enjoy being allergic to these things. Particularly celery which I have since learned is often used as a margin-preserving filler in a lot of dishes.) I definitely experienced some “oral allergy syndrome” after eating one of the balls. There were no ingredients in the bag so I had to go online and see what was in them. Apparently, there were no hazelnuts so maybe I am also allergic to some other nut? Not sure. I wish they had included the ingredients but it’s my own fault for eating one of the balls without checking. I LOVED the onglet and thought it was perfectly done. This is something I pretty much never make for myself, which is exactly why I ordered it and not chicken or salmon. The rice was great too — I love macadamia nuts and am not allergic to them at all! — but I did find I had to add some salt to the dish. I’m okay with that because I’d rather do my own seasoning than get something that is over-salted.
Overall, this was a great experience. I don’t know if delivering one 10 quid meal at a time is a scalable business, but as a busy professional, I certainly enjoyed it. I liked that they include the calorie count too! I could see myself ordering this a few times of the month when I am super busy so that I have something waiting for me when I got home that isn’t crap.
Discount for Readers
Special offer for Passportdelicious.com readers! Get 20% of your Cookoo order! Just enter PASSPORTDELICIOUS when you check out.
Cookoo is giving away a champagne picnic hamper made by two of their lovely cooks, Amy & Faye.The competition is open until June 10th. Enter here.
I received my meal and the vegan cocoa balls in return for sharing my opinion, which I have done honestly here.
Ah, points runs. Last year, I hit Athens and Helsinki in order to secure my BA Silver Status. This year, I decided on Bucharest to push me over the points barrier. I’d never been to Romania before and besides for my points run, I was also aiming to hit a new country so I could bring my total number of countries visited thus far in my life to 49. 49! (Thank you, TripAdvisor, for helping me keep track of this milestone.)
I knew very little about Romania and Bucharest going in. I mean, I knew about gypsies but if there’s anything I learned during my time in Bucharest it’s…DON’T MENTION THE GYPSIES. Depending on who you ask, the Roma make up just 2 to 10% of the Romanian population. (Since returning from Bucharest, I’ve done some online research and 3% seems to be about the right number.) Your average Romanian is not gypsy, and there’s a bit of a perception issue here s so best to just steer clear of the topic altogether.
I had the misfortune of visiting during a few very hot days — 90+ degrees Fahrenheit in the city — and I had packed for weather forecasts that predicted more like 70. Please someone find me a weather app with correct 10 day forecasts? The heat meant I took lots of breaks and generally just sat around rehydrating in cafes, watching Bucharest go by. I’m okay with sloth.
Here are my tips for Bucharest…
Stay at the Intercontinental
If you want to be in central Bucharest, the Intercontinental is where it’s at. I got a great flight/hotel deal on British Airways, which basically meant that my hotel cost £40 quid a night, which was pretty amazing. The hotel has great views over the city, and the pool at the top of the hotel is perfect for HOT DAYS when you need to cool off. I was very glad to have this pool. Sure, it’s a little bit like 1986 called and wants its hotel back, but it’s still nice.
Take a food tour with Step by Step
I LOVED my food tour with Step by Step. My guide, Alex, was super enthusiastic about her city and showed me some great eats, intertwining the food with culture as the day went on. Later in the day, as I was still walking around town with my eclair box from French Revolution, people actually stopped me and said how jealous they were of my eclair. (Romanians are very chatty, hospitable people and don’t seem to mind talking to strangers.) If I had any regrets, it’s that I didn’t do this tour sooner because it was so enjoyable. Visit the Step by Step website.
Hire a private guide
I hired a guide off of Viator who gave me a very thorough introduction to Bucharest on my first morning. I saw parts of the city that I didn’t see with other guides. We covered a lot of ground and it was a bit exhausting given the heat, but I would still recommend the private guide angle for this very unique and interesting city. It’s pretty affordable, actually. Visit this tour on Viator.
Take a street art tour
I enjoyed my introduction to Bucharest street art with Open Doors. Street art in Bucharest is a bit more political than London street art, but I kinda like that. The first two hours of this tour were really great, but the last hour wasn’t as informative and we just sort of strolled along the streets. Once I saw my hotel off in the distance, I bailed. An interesting tour but it was probably a bad idea to do this on the same day as my private tour guide because there was a bit of overlap and I was just so tired and hot after six hours of walking. Visit this tour on Open Doors.
Visit Peles Castle
I was not really keen on doing this because it meant a two hour drive from Bucharest, but it turned out to be a really cool and unique experience. The castle is absolutely stunningly gorgeous, if a bit over-the-top. The town itself is bit touristy, but still fun.
Do a wine tasting at Casa Vlasia
This was a total surprise. I asked my hotel to organize a wine tasting for me — I’m a big fan of taking advantage of the concierge — and they sent me to Casa Vlasia, about 45 minutes outside of Bucharest. My tasting was led by the charming Resvan, who talked me through the estate’s wines and history. Note that this is a VERY small operation — Two barrells!! Four acres! — but as someone who has done so many large-scale winery tours, this was refreshingly small and intimate. I only wish I had been hungrier as the cheese and meats that Resvan offered — all made on site — were fab. Visit Casa Vlasia.
Stuff your face at Caru Cu Bere
OK, it’s a bit touristy but seriously, Caru cu bere is lovely inside — the woodwork and tilework is gorgeous. Also, the staff is very friendly and wants to make sure you are having a nice time. The set lunch for 20 lei is a TREMENDOUSLY good value — that’s about £3.50 or $5 bucks. Enough food for two very hungry people — a huge plate of polenta with cheese, a salad, Romanian sausages, roasted potatoes, and apple cake. I enjoyed my meal here, even if there were a lot of people taking photographs of the interior while I was eating. (Maybe ask for a table in a corner or something.) The food is good, not great, but the menu is huge and there will be something for everyone. Visit Caru Cu Bere.
Visit Carturesti Carusel
Words cannot describe how gorgeous this bookstore is. It’s a lovely surprise in the touristy old city. I felt instantly calm walking in here. Bucharest is big on bookstores, which I love. Although I also love reading books on my iPad. Let’s hope they survive. Visit Carturesti Carusel.
Drink all the Romanian wine at Dionysos
I found this wine bar my first night in Bucharest — I had planned to check out a few — but I liked it so much here, I scrapped my plans to find others and instead came back again a few nights later. The staff are friendly and informative once you get to chatting with them. They will offer a plate of cheese and meat if you ask. Free wifi and great tunes! Visit Dionysos.
I had a great time in Bucharest. Even though it felt like I was there for a long time, I really only scratched the surface. I hardly got to any museums, barely went out to eat (what’s wrong with me?) and didn’t do any shopping. This means, of course, I am plotting my return.
Guys, I have a new obsession. I love The Sichuan on City Road, halfway between Moorgate and Old Street. (At Worship Street, if you know it.) I want to eat at The Sichuan all the time now. I love it. I mean, firstly, I love Sichuan food in general. But secondly, I really just love the location and the offering. Sometimes, I like the staff. The sweet guy on my first visit, who was from Chengdu himself, has been my favorite. Other times, I have been somewhat unlucky. That being said…if you had to choose, what you would rather? Friendly, efficient service or someone who actually knows the food? (Ideally, of course, I’d like both but what if you had to choose???)
Most of all, besides liking the food, I like the prices. A small bowl of dan dan noodles for £4.50!! A very large serving of ma po tofu for £7.50! It’s truly amazing. If I still worked across the street like I did for many years, I would eat here EVERY DAY. Every day. Check out the lunch menu! Did I mention they are open on weekends? A sit-down Chinese restaurant on City Road — and a Sichuan one to boot — that is open on weekends during the day? It’s like my dream has finally come true!
The chef used to be at Bar Shu. Also, Hutong at The Shard. So he’s the real deal. And so is his food. Note that the decor is nothing spectacular, and neither are the loos.
The Verdict: You should go. Look for me. I’ll probably be there.
Having moved from the US to the UK not once but twice now, I have a lot of thoughts on how to ease an expat international move, and especially an expat move to London. It kills me when I see other expats make the move and then struggle to do it all…numerous trips to John Lewis and Argos, packing and unpacking, missing out on great resources, discounts, and general savings in time and aggravation.
Over the years, I have maintained an informal list of resources for any American expat moving to the UK. I’ve decided to formalize this — as much as it’s possible to here — so please feel free to share this with any expat friends. While this is slightly geared towards American expats, 90% probably applies to just about anyone making a move to London.
If there is anything I’ve forgotten to include or if you have other tips to share, please leave a comment!
London flats don’t operate on the New York and Chicago schedule of “You must find your flat two to three months before you move in.” You just don’t see people searching that far in advance in London. When I moved to the UK the first time, I arrived on March 31st. I looked at about five flats, picked an awesome one (seriously awesome), and moved in on April 23rd. When I moved to the UK the second time, I arrived June 26th, looked at about five flats, picked an awesome one, and moved in on July 10th. The background check will take about 5 days (or at least it did in my latest case), which will affect the start date of your lease. (I was seriously ready to move in on July 5th, but had to wait for the background check to complete.)
Oddly for most Americans, most flats in London come furnished or some version thereof. This can work out though! My first London flat in Shad Thames came with all the things I didn’t have (a big dining table, sideboard, coffee table) and I brought my bedroom set and a sofabed. If you want unfurnished, you might find that you have a smaller number of flats to choose from.
Rents are (oddly) quoted by the week, although you will pay monthly. If you live alone, make sure you apply to your local council for your single occupancy discount on council tax! (Another thing I learned after a year of living here the first time.)
During my first and second flat hunt, I wandered around the neighborhood I wanted to live in and stopped in at every estate agent office and asked in person if they had any properties that met my criteria. That was pretty time-consuming. This time around, I used the website RightMove. There is a function on RightMove called “One email to all.” I typed in a very specific message about what I was looking for — desired location, start date, washer/dryer, dishwasher, porter (I know…rare), wood floors — and labeled everything as “Must Haves.” Within MINUTES of clicking send on that, my phone was ringing off the hook. There was only one guy that wasted my time and “got lost” on his way to my showing. And there were a few agents who called me with flats that wouldn’t be available until much later in the month. But at least I was able to phone screen those.
I’ve used Interdean, Allied, Britannia, and EuroUSA and had good experiences with all of them. (Interdean in particular!! I loved my moving team.) Note that the company that picks you up on one side will not be the same company that delivers on the other side, even if they tell you it will be. Also, “the moving van broke down and the team will be late” is VERY common. If it’s not going to take them a whole day to pack you, they are always moving things around so they will use this ploy quite frequently. DO NOT LET THIS HAPPEN TO YOU. Make it very clear that you have a flight to get on or something else that’s equally immovable so that they arrive at the proper time.
The main cost of an international move is *not* in the labor. The cost is in the actual moving and container space, which is a commodity. That is, don’t feel like you need umpteen quotes to make a decision. You’re fine with two quotes. Maybe three if you’re unsure. Because the costs are not in the labor, have them pack you and unpack you to make life easier for you. (They will usually only unpack to a flat surface but keep reading.) Do not try to pack yourself. It will not save you a significant sum. In fact, most movers won’t even let you pack yourself now for insurance reasons.
Unpacking and “De-Stuffication”
When I decided to move back to London in 2014, I knew I would go crazy doing it myself. So on the Chicago side, I hired a personal assistant to help me. She was AWESOME. She took a bunch of boxes to Goodwill for me and she even returned my cable box, picked up my drycleaning, and brought me lunch while I was hanging out with the movers! She did all the tasks in one day that I probably would have done over the course of a week. On the London side, I used both Quintessentially and Buy:Time to help me get situated. Quintessentially was probably a little expensive for what it was — unpacking my kitchen — but I was still grateful for their help. Buy:Time was much more cost effective and I was equally pleased with the help I received. I guess my point is…remember that you don’t have to do this all yourself. If you have the cash, hire someone to help you. Don’t be a martyr, as my mother would tell me.
When flat-hunting, make sure you get a flat with a washer/dryer combo. I was unpleasantly surprised to find that my first London flat only came with a washer and I was expected to air dry everything. (Just a note for non-American readers…Americans love dryers. You will not change our minds on this. We don’t air dry.) It is very rare to find a separate dryer unit in a London flat, although you can buy them online. If you want your own dedicated dryer, look for dryers clearly labeled as “consdenser” units. Condenser units vent into a container that you then have to empty occasionally. During my 2004 – 2010 tour of London, I bought a condenser dryer and it made all my American friends jealous.
Kitting Out Your New Flat
JohnLewis.com has pretty much everything you need in terms of sheets, towels, small appliances, general housewares etc. Think Macy’s or Bloomingdale’s. At this point, I’m comfortable with just ordering everything online and having it delivered. But if you’re not necessarily willing to buy sight-unseen, I recommend doing one reconnaissance trip to JohnLewis to see things in person. While you’re shopping though, use your mobile phone and the JohnLewis app and fill up your shopping cart on the app. Then, checkout on the app when you’re done shopping and get everything delivered! GENIUS!
Robert Dyas is great for electrical although I feel like I see them less and less around London now. Argost is good for random stuff like appliances…it’s a “catalog showroom” type of store, similar to the old Service Merchandise, if you remember them from the US.
Use Ocado.com for online grocery orders. They also have housewares. Do not use Waitrose.com directly. Use Ocado. Ocado’s delivery network is much stronger than Waitrose’s own network and they’ve really gotten things down to a science and can deliver to very small delivery time windows. (Ask me about my 36 hour Waitrose.com delivery nightmare. Never doing that again!) You can also try Amazon Prime Now but I don’t have firsthand experience with that yet.
Where to Get American Products
At Thanksgiving time, you’ll be pleasantly surprised to see that your local Waitrose will have a small display of Thanksgiving ingredients. Selfridge’s and Harrod’s both have American products and Partridge’s on the King’s Road in Chelsea and on Gloucester Road in South Ken will also have a good selection. Prices can be a little crazy though.
Getting a Credit Card
UK credit checks are based on address, which is a bit weird. If you end up living in a flat that had a “runner” before you — that’s someone who has skipped out on all their bills — you’re kinda screwed and you will find it difficult to get a credit card or, in fact, any utilities without putting down a large deposit. The British Airways American Express Card is pretty much the only credit card I have had in the UK. I’m on my second one now. No problems in getting a card either time…they seem to make their decisions based more on income than address, but this is only a guess.
Getting a Bank Account
Such a chicken and egg problem. You can’t get a bank account until you have an address. You can’t get an address unless you have a bank account. If you’re lucky, your employer will be able to help you, especially if they are used to moving expats around. If you are not lucky, I recommend walking down your local high street early on say a Tuesday morning when bank traffic is at a minimum. Stop in each and every bank and see if they will give you an appointment without an address. Bring your employment contract and passport just in case. A lot of banks require appointments to open bank accounts, which is why I suggest starting early some weekday morning so you can get in before everyone else.
Getting a Mobile Phone
You can’t get a phone without a bank account unless you go pay-as-you-go. In my case, even though I had a bank account, I didn’t yet have the debit card, and they wouldn’t give me a phone without that. Also, because I had no recent UK credit history, they charged me a £500 deposit that they returned to me six months later. You may again find it helpful to bring your employment contract to prove income when you try to get a phone. And wait until you have your debit card!
Most importantly though, check call and data rates for trips home to the US. O2 was willing to give me a phone so I went with them BUT it turns out that they are ridiculously expensive to use in the US. £6 a MB for data. £6!! That’s crazy. During my first London tour, I was with Vodafone and I was able to purchase small data packages to use when traveling to the US. O2 doesn’t offer that option. Now that I know everything I know now, I wish I had gone with Three as you can use your normal plan in 18 countries including the US without getting gouged.
What to Do about iTunes
Keep your US account if you plan on moving back to the US someday. I opened a UK account when I moved here in 2004 and now I live in perpetual two-account hell. I’ve talked to Apple about this in the past (albeit not recently) and they say that there is no way to combine accounts.
Getting around London
You’ll need a couple of essential apps. I am totally obsessed with CityMapper…it has seriously changed the way I travel around London. Who knew about all the connections!! And of course, you will need Uber. You should also get “Gett,” which is the app for black cabs.
Getting to Heathrow and Gatwick
Another favorite app of mine is the Heathrow Express app. I am trying to beat my personal best of 1 hour and 6 minutes Heathrow to Farringdon door-to-door. The first thing I do when I get to immigration is check when the next Heathrow Express train is. And then I start running! I also buy all my Heathrow Express tickets online through the app now — super quick and easy! Tip…also sign up for Heathrow Rewards so you get points for all your Heathrow Express tickets. BUT…right now, you don’t get Heathrow Rewards points when you purchase tickets through the app. You have to purchase tickets via the website to get your Heathrow Rewards points. (They are apparently working on this as of April 2016.)
Note that Heathrow Express has a number of advance-purchase discounts and also discounts for groups and same day travel. Make sure you understand your options!
Also…a quick note about getting to Gatwick. You don’t have to take Gatwick Express!! You can actually get to Gatwick from Farringdon/London Bridge. It kills me when I see people schlepping to Victoria (there are a lot of stairs in Victoria) when they could have just as easily taken a train from London Bridge to Gatwick.
The two biggest food delivery services in London are JustEat.co.uk and Deliveroo. I don’t think JustEat’s interface or functionality and service is as nice or as advanced as the US app, Grubhub (GRUBTRACKER!!), but it’s still pretty good. Use Deliveroo for restaurants that don’t do their own delivery.
Nothing in Certain but Death and TAXES…
Expat taxes for US citizens are the bane of my existence. (The US and Japan are two of the only countries that tax on the basis of citizenship, not residency.) In the old days, PwC would do my taxes. After my relocation package ran out, I asked PwC how much it would cost for them to do my taxes directly and they wanted £5000. That’s bullshit. Talk to my friends at Greenback Expat Tax. I love them. They handle both my US and UK taxes now and their prices are reasonable. Please tell them I sent you. There’s a refer a friend form here that I would be happy to fill out for you. Email me your details. I wish they had an affiliate program because I am such an evangelist. Also, if you are a digital nomad, what I love about Greenback is that a lot of their accountants are digital nomads too! My UK accountant lives in Argentina and my US accountant lives in Israel!
US Expat Community Groups and Boards
1. See if your university has a local alumni group. I am a member of the Notre Dame London Alumni Club (I’m also the former president) and I’m so lucky because the club is so active and is always doing fun things. I am also a member of the Chicago Booth London Alumni Club, but I feel that that’s much more about general business seminars than hanging out and giving back, like Notre Dame is.
3. UK Yankee is a great board if you need advice on anything. They are particularly helpful if you are trying to figure out where you can find a specific American product or hah — where to watch that critical basketball or baseball game. Lots of good stuff on taxes and visas too.
Tell Me Your Tips
I am sure I am forgetting some things. Please let me know your tips for moving to London and I will add to this post as time goes on!
London’s Upper Street used to be full of bright young things in skinny trousers.
Now it’s full of prams.
So in 2016 Bellanger makes sense for the neighborhood. But for the love of God, how are they covering their expenses?
I can only imagine what the rent is. And while the service is very officious, the staff are as numerous as my credit cards. The Bellanger comes to us from the Corbin & King people…the same people that do The Wolseley and The Delauney and Zedel so the staff are everywhere. Not always productively so though — there was a lot of chatting go on during my visit. Imagine me trying to get my bill, unsuccessfully, forever and forever.
£17 for two courses at a place like The Bellanger is a very good lunchtime value though. I liked my beetroot smoked salmon starter as well as my extremely generously sized Baeckeoffe. Also, I enjoyed uh, an entire baguette on my own and all the butter. (Hey, I had skipped dinner the night before and breakfast too!)
I do not understand the Alice in Wonderland ladies’ loo though.
The Verdict: I will gladly go again and I will only use the first or second door in the ladies and I WILL get the schnitzel. Because that’s what I really wanted but it was more expensive than the lunch special so I didn’t.
Another day, another Mexican restaurant in London. But this one is the REAL DEAL. Not a steamed burrito in sight! (Seriously, I am a little tired of steamed tortllas.)
After passing Santo Remedio one afternoon when they were closed, I desperately wanted a reservation. But they never answered the phone when I called. So finally, in a fit of desperation, I made an reservation request online with Quandoo. (Just a request.) About 2 minutes after they wouldn’t answer the phone, they accepted my request. So let that be a lesson to all of you. USE MULTIPLE CHANNELS. And…well…land lines are dead.
The proprietor of Santo Remedio is from the DF (that’s Mexico City) and the pork and chicken tacos are great. But we didn’t die over the staff-recommended ribeye, which felt like it had been worked over a few too many times. We failed to notice that Santo Remedio was BYOB, but no worries, the fabulous City Beverage on Old Street — seriously one of my favorite wine shops in London — paired wines with the menu, which is very cool. (Note that I see Santo Remedio now lists wines and beers on their menu so it looks like they are no longer BYOB.) We loved the guacamole and the tortilla chips but they probably got mad at us, so many chips did we request. (There are never enough tortilla chips in life. Never.) The rest of our food was just okay. BUT but but…I love this sort of restaurant. Small, and with a very friendly and present proprietor. Also, the upstairs looks like a cool space to rent out for your small drinks party.
Oh, also…CHURROS. The churros were lovely!!
The Verdict: I’m going to give Santo Remedio another chance.