Dude, I was on a Hotwire roll in London. Who doesn’t love a discount? Particularly if the discount gets you a centrally-located luxury hotel like The Langham. Although upon check-in, as you can tell from the video, I wasn’t too enthused about my room — the furniture was ancient but not in a good way and the bathroom was badly in need of an upgrade — by the time I checked out, I was converted. There’s something to be said about staying somewhere with a high level of service.
Here’s what I liked and what I didn’t…
- Location. I love Soho so being just a short walk away up Regent Street was perfect for me.
- My bed was a marshmallow cloud. Seriously, the linens, the pillows, the mattress…the Holy Trinity of beds. Absolutely lovely.
- The staff. Lovely, everywhere, helpful, funny, sweet, everything.
- The bar. The bar at The Langham is absolutely gorgeous. I would gladly meet anyone here for a drink or five. Maybe even a mandarin panda drink. It gets way too buzzy and popular in the evenings, but in the afternoon, it is an oasis of calm with lovely and attentive service.
- Bath products. Many and plentiful and restocked over and over again. I am past the days of collecting hotel bath products, but if you are still in those days, you will love it here.
- Free wifi. Plentiful and everywhere and always connected. Well done, Langham.
- Free canapes in the bar! Apparently at 6-something every evening, The Langham celebrates the year of its founding and sends out free canapes to everyone in the bar. NICE.
- The room was a little dated. The service and the amenities made up for this, but I would generally prefer something a bit more updated.
- The clientele. OK, this is picky of me but there are some very wealthy people who stay here and they act it, in that new money way. (Is that terrible of me to say that? To talk about new money vs. old?) Not once but twice while waiting for the concierge, I was cut in line by men who totally knew they had cut in front of me and they didn’t give a shoot.
Now all this being said, I did not get a chance to try out the fitness center or the spa. I was out and about for most of my stay. But while I was in my room, I was rolling around in my marshmallow cloud and feeling quite smug that I hadn’t paid $600+ a night for my stay.
The Verdict…And Hotwire Logistics
If you visit London and you like fine things, you should stay here. It’s tremendously lovely. I was lucky and got it via Hotwire. I booked this five-star mystery hotel for $275. 83 a night. At the time of booking, a comparable stay booked directly with the hotel would have been $6334.33, so I saved 56.16%. And I slept in a marshmallow cloud. Fantastic.